Ricardo Harvey » User Experience Designer

Skills

PROJECT PLANNING

Defining business goals, user needs, solution strategies and success metrics

DATA ANALYSIS

Analysing data sources to formulate solution strategies and substantiate user behaviour

USER RESEARCH

Using quantitative and qualitative techniques to define user needs and behaviours

CREATING PERSONAS

Defining personas, use cases, experiences and goals

SERVICE DESIGN

Assessing all user touch points with a product offering and designing solutions which improve those experiences

CREATING USER JOURNEYS

Mapping user process flows as well as mapping experiences throughout the journey

UI DESIGN AND WIREFRAMING

Use of data driven design to achieve project objects and visualize solutions

CREATING INTERACTIVE PROTOTYPES

Develope interactive prototypes to simulate interaction and process flow for testing and demonstrating solutions

USABILITY TESTING

Testing prototypes or products and present findings and solutions to stakeholders

A/B TESTING

Hypothesize solutions and conduct experiments to aid product decision making

MY UX TOOLS

Experience and Education

SENIOR UX DESIGNER AT TAKEALOT
May 2019 - Present

Responsible for executing user research, analyzing competitors, and developing wireframes and prototypes for solutions
UX LEAD AT GLOBAL LOGISTICS INTERNET
JULY 2018 - APRIL 2019

Leading and managing the UX and Design team. Implementing and maturing UX strategy across the business.
SENIOR UX DESIGNER AT GLOBAL LOGISTICS INTERNET
SEP 2017 - July 2018

Responsible for user research, UI design, usability testing and continuous product improvement on multiple games in multiple languages.
UX DESIGNER AT 24.COM
JAN 2013 - AUGUST 2017

Responsible for leading and implementing the UCD (User-Centred Design) process across multiple divisions to improve products and aid product development
UX/UI DESIGNER AT GLACIER
JAN 2011 - DEC 2012

Responsible for designing and building prototypes that simulate user interface and interaction flow to guide product development for a windows based line-of-business application
WEB AND GRAPHIC DESIGNER AT RAYHAS INVESTMENTS
APR 2007 - DEC 2010

Responsible for creating print and web media for stones franchises across South Africa as well as creating corporate identities and websites for other local and international business ventures.
CREATIVE ASSISTANT AT PLATYPUS PRODUCTIONS
NOV 2005 - MAR 2007

Assisted film directors by conceptualising briefs, location scouting, directing castings, video editing and directing
NATIONAL DIPLOMA IN MULTIMEDIA
CAPE PENINSULA UNIVERSITY: 2003 - 2005

Completed my National Diploma in Multimedia which covered graphic design, web development, animation, photography, videography and basic java coding

Hobbies and Interests